The AI Opportunity Map / New business

What can AI do for new business?

Revenue the company could not offer before: new services, new customers, new models. These are 10 proven AI use cases for new business in established companies, each with the value it creates and the metric that shows whether it works. Quick places to start: rapid testing of new offers.

011 · New businessProblem it solves“Our revenue only grows when we add more expert hours.”How to measureRevenue and margin of the digital offer#

Expertise packaged as a digital service

Turns the know-how your experts apply in projects into a self-service or assisted digital offer, such as an assessment, a planner, or a diagnostic.

ValueRevenue that does not scale with consultant hours, and a way to serve smaller customers profitably.

High effort · evidence in quarters

012 · New businessProblem it solves“We sit on valuable operational data that earns nothing.”How to measurePaying data-product customers and renewal rate#

Data products from operational data

Aggregated, anonymised insights from the data your business already generates, offered to customers, partners, or the industry.

ValueA new revenue line from an existing asset, and a stronger position as the reference in your market.

High effort · evidence in quarters

013 · New businessProblem it solves“Existing customers have no reason to pay us more.”How to measureUpgrade rate and revenue per customer#

Premium “insight” tier for existing customers

An upgraded tier where AI adds analysis, benchmarks, or recommendations on top of the service customers already buy.

ValueHigher revenue per customer from the existing base, without acquiring new customers.

Medium effort · evidence in months

014 · New businessProblem it solves“Smaller customers are too expensive for us to serve profitably.”How to measureContribution margin per small customer#

Serving a smaller customer segment

Uses AI to automate the parts of your service that made small customers unprofitable, such as onboarding, reporting, and routine advice.

ValueAccess to a segment you could not serve before, with economics that work at a lower price point.

Medium effort · evidence in quarters

015 · New businessProblem it solves“We sell hours or units while customers want guaranteed outcomes.”How to measureShare of revenue under outcome-based contracts#

Outcome-based service model

Uses monitoring and prediction to sell outcomes, such as uptime, availability, or savings, instead of hours or units.

ValueDifferentiated contracts, longer customer relationships, and pricing tied to the value delivered.

High effort · evidence in quarters

016 · New businessProblem it solves“Customers need partners we know, but we have no good way to connect them.”How to measureSuccessful matches and revenue per match#

Partner and marketplace matching

Matches customers with the right partners, suppliers, or providers in your ecosystem based on needs, capacity, and fit.

ValueCommission or platform revenue, and an ecosystem that becomes harder for competitors to replicate.

High effort · evidence in quarters

017 · New businessProblem it solves“Testing a new offer takes months and a big budget.”How to measureCost and time per validated or rejected idea#

Rapid testing of new offers

Builds landing pages, demos, and simulated customer conversations to test demand for a new offer before building it.

ValueFewer expensive bets on offers nobody buys; more options explored for the same budget.

Low effort · evidence in weeks

018 · New businessProblem it solves“Entering a new market means hiring a local team before we know it works.”How to measurePipeline and first revenue from the new market#

Entering a new language market

Localises sales material, support, and onboarding for a new market quickly, with native-speaker review of what customers see first.

ValueA faster, cheaper way to test a new market before hiring a local team.

Medium effort · evidence in months

019 · New businessProblem it solves“Tailoring our offer to each customer takes expert time we can’t scale.”How to measurePrice premium and customer satisfaction for tailored offers#

Personalised products at scale

Generates tailored versions of a product or service, such as itineraries, training plans, reports, or designs, for each customer within defined rules.

ValueA premium, personal offer that previously required expert time for every customer.

Medium effort · evidence in months

020 · New businessProblem it solves“Internal tools we built well only benefit us.”How to measureExternal licences and revenue#

Licensing your own models or tools

Packages an internal AI tool that works well, such as a quality checker or planner, for use by peers or adjacent industries.

ValueRevenue from an internal capability, and proof that your company leads in its field.

High effort · evidence in quarters

Next step

Find the new business opportunities worth doing first.

Rate these opportunities for your own business in the AI Value Canvas, or explore the other functions.